Terms & Conditions

1) Acceptance of Terms

These Terms & Conditions (the “Terms”) are a legally binding agreement between you and Casablanca Fashion Brand (“Casablanca Fashion Brand”, “we”, “us”, or “our”). By accessing or using casablancafashionbrand.com (the “Site”) or purchasing any products from us (collectively, the “Services”), you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, do not use the Services. If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

2) Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Effective date” above and post the updated version on this page. Changes apply prospectively from the date posted. Your continued use of the Services after changes become effective constitutes acceptance of the new Terms.

3) Eligibility & Accounts

• You must be at least the age of majority in your jurisdiction and able to form a binding contract to use the Services.
• You agree to provide accurate, current, and complete account information and to keep it updated.
• You are responsible for all activity under your account and for keeping your credentials secure. Notify us immediately of any unauthorized use.
• We may refuse service, close accounts, or cancel orders at our discretion to the extent permitted by law.

4) Orders, Pricing & Availability

• Order acceptance occurs when we send a shipment confirmation email. We may decline or cancel an order at any time, including after payment authorization, if we cannot verify information, detect potential fraud, or for inventory constraints.
• We strive for accuracy but errors may occur. If a product is listed at an incorrect price or with incorrect information, we may cancel orders placed for that product and issue a refund.
• All products and prices are subject to change without notice. Availability is not guaranteed. Quantities may be limited.
• We reserve the right to limit purchases per customer or household to support fair access to limited items.

5) Payments & Billing

• We accept major payment methods as shown at checkout (e.g., Visa, Mastercard, PayPal). You authorize us to charge your selected method for the total order amount, including taxes, duties, shipping, and any applicable fees.
• By submitting a payment method, you represent you are authorized to use it and that the information is true and accurate.
• Prices are shown in USD unless stated otherwise. Your bank or provider may charge currency conversion or international transaction fees.
• If a payment fails, we may suspend or cancel the order until payment is resolved.

6) Shipping, Delivery & Risk of Loss

• Shipping timelines shown at checkout are estimates and not guarantees. Carrier delays, customs inspections, and events beyond our control may affect delivery.
• Risk of loss and title for items pass to you upon delivery to the shipping address. For international orders, risk may pass upon delivery to the carrier, as permitted by law.
• Please inspect packages upon arrival. If your package appears damaged or tampered with, contact the carrier and our support promptly.

7) Returns & Exchanges

We offer a 30‑day return window on unworn items in original condition with all tags and packaging, per our Refund & Returns Policy. Once we receive and inspect your item(s), refunds are processed promptly to the original payment method. Shipping fees are non‑refundable unless otherwise stated or required by law.

Exclusions may apply for final sale, personalized, or limited‑edition items when labeled as such. Your statutory rights are not affected where applicable.

8) International Orders, Duties & Taxes

• International shipments may incur import duties, taxes, and fees imposed by the destination country. These are your responsibility unless stated otherwise at checkout.
• We must declare full value on customs forms and comply with applicable export laws.
• Local delivery standards and returns processes may vary by country.

9) Promotions, Gift Cards & Credits

• Promotional offers are subject to terms displayed with the promotion. We may modify or cancel promotions at any time within legal limits.
• Promo codes must be used within their validity period and cannot be exchanged for cash. One code per order unless explicitly stated.
• Gift cards and store credits are redeemable only on the Site and are not reloadable or redeemable for cash except where required by law.

10) Product Information & Authenticity

• We aim to present product colors, materials, and measurements accurately. Display settings and production variances may cause differences.
• We source items from brand‑direct or authorized partners and perform identity, material, and construction checks on each piece.
• Sizing guidance is provided per product; please consult measurements for best fit.

11) Intellectual Property

The Site, including all text, graphics, logos, photos, videos, design elements, and software, is owned or licensed by Casablanca Fashion Brand and is protected by intellectual property laws. You may not copy, modify, adapt, publish, distribute, create derivative works from, or otherwise exploit any portion of the Services without our prior written consent, except as permitted by applicable law.

All trademarks, service marks, and trade names are the property of their respective owners. No license or right is granted by implication or otherwise.

12) User Conduct & Prohibited Uses

• Do not misuse the Services, including by attempting to interfere with normal operation, bypass security, or access areas you are not authorized to use.
• Do not post or transmit unlawful, abusive, defamatory, obscene, infringing, or otherwise objectionable content.
• Do not engage in automated data collection (scraping, crawling) without our written permission.
• Do not resell or export products in violation of applicable laws or brand policies.

13) Third‑Party Links & Services

The Services may contain links to third‑party websites or services. We are not responsible for their content, policies, or practices. Accessing third‑party sites is at your own risk and subject to their terms.

14) Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant that the Services will be uninterrupted, secure, or error‑free, or that defects will be corrected.

Some jurisdictions do not allow limitations on implied warranties, so the above may not apply to you to the extent prohibited by law.

15) Limitation of Liability

To the maximum extent permitted by law, in no event shall Casablanca Fashion Brand, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or other intangible losses, arising out of or related to your use of the Services or purchase of products, even if advised of the possibility of such damages.

Our total liability for any claim shall not exceed the amount you paid to us for the product(s) at issue during the twelve (12) months preceding the event giving rise to the claim.

Certain jurisdictions limit liability disclaimers; the above applies to the extent permitted by law.

16) Indemnification

You agree to defend, indemnify, and hold harmless Casablanca Fashion Brand and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or misuse of the Services.

17) Dispute Resolution & Governing Law

These Terms and any disputes arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution: Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. If not resolved within 30 days, the dispute may proceed as set out below.

Binding arbitration and venue: Except for small claims that qualify, any dispute shall be resolved by binding, individual arbitration administered by a reputable arbitration provider in Los Angeles County, California. You and we waive the right to a jury trial and to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms by emailing us at the address above with your full name and a clear statement of your intent to opt out.

For EU/UK consumers: Mandatory local consumer law protections and forum rights remain unaffected to the extent they cannot be waived.

18) Termination

We may suspend or terminate your access to the Services at any time for any reason permitted by law, including if you breach these Terms. Upon termination, the provisions that by their nature should survive will remain in effect (including ownership, warranty disclaimers, limitations of liability, and dispute resolution).

19) Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, labor disputes, pandemics, supply chain disruptions, governmental actions, war, terrorism, or failures of utilities or communications.

20) Severability, Waiver & Entire Agreement

• If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.
• Our failure to enforce any provision is not a waiver of our right to do so later.
• These Terms, together with any policies referenced herein (including the Privacy Policy and Refund & Returns Policy), constitute the entire agreement between you and us regarding the Services.

21) Contact Us

Questions about these Terms? We’re here to help.